Refund and Returns Policy
At PeachesGSD, our commitment is to place healthy, sound, and confident German Shepherd puppies into loving, permanent homes. Please review our deposit, health guarantee, and return policies below.
Last Updated: October 20261. Deposit & Reservation Policy
All puppy deposits are designed to reserve your specific pick position on an upcoming litter and are non-refundable, as taking a puppy off the available market impacts our placement schedule.
- Deposits may be transferred to a future litter with prior breeder approval if an unforeseen family circumstance arises.
- Final balances for puppies are due prior to or strictly on the day of pickup/delivery (8 weeks of age).
2. Health Guarantee & Veterinary Check
Every PeachesGSD puppy leaves our home fully vetted, vaccinated, and microchipped. We provide a comprehensive genetic health guarantee covering hereditary hip, elbow, and severe congenital conditions.
- Buyers must have the puppy examined by a licensed veterinarian within 72 hours of receiving the puppy to validate the health warranty.
- Any documented congenital health claims must be supported by certified veterinary imaging or official OFA/DNA reports.
3. Return & Rehoming Policy (The PeachesGSD Lifelong Commitment)
We believe a German Shepherd is a family member for life. Therefore, we maintain a strict lifelong return policy:
- If at any point in the dog’s life you are unable to keep or care for your PeachesGSD due to unforeseen circumstances, the dog must be returned directly to us.
- We will always take our dogs back into our care to ensure they are never displaced, mistreated, or placed in a shelter. (Note: Surrendered dogs under this return clause are not eligible for cash refunds unless explicitly agreed upon under specific health warranty terms).
4. Exceptions & Refunds
Monetary refunds are strictly limited to verified genetic or life-threatening congenital health defects covered under our written contract within the specified warranty period. Shipping fees, transport costs, and deposit amounts are non-refundable.
5. Contact Regarding Policies
If you have any questions concerning our deposit structure, transport handoffs, or health contracts, please reach out to us before placing your reservation.
Have Questions About Our Agreements?
We are completely transparent and happy to walk you through our contracts.
Contact Our Team